Diagnosis first. Always.
We never train a team to fix a problem we haven’t verified. Enablement is not sold without diagnosis. And when the right fix is an outside provider, we say so and help you choose one. We won’t be the vendor.
The Diagnostic Sprint
Three weeks inside how work actually flows. We interview your team, map the flow as designed against the flow as observed, find where the workload actually piles up, and check whether your marketing numbers agree with your operational ones. You get a findings brief with a ranked fix list, then a 90-minute leadership readout where we pressure-test the findings with the people who have to live with them. No 80-slide deck.
Diagnose + Enable
The sprint, then a facilitated program built from what it found: how the new process works, who owns what, and how to run it without us. Two live cohort sessions capped at 15 people, materials your team keeps, and a 30-day check-in to catch drift early. Then we get out of the way.
Diagnose + Enable: Marketing & Development Track
The sprint, focused where marketing and development actually work: pipelines, handoffs, and the numbers both teams report up. Then enablement built from what it found: right-sized measurement, first-party data practice, and AI governance your board can sign off on. Same structure as Diagnose + Enable: live cohort sessions, materials your team keeps, and a 30-day check-in.
The On-Site Intensive
For teams that need the room. Day one: diagnostic working sessions with the real artifacts on the table. Day two: your team builds its own decision framework and leaves owning it. Pre-work interviews and a follow-up brief included. Post-reorg resets, off-sites, leadership retreats.