Privacy Policy

Effective Date: March 14, 2026  |  Last Updated: March 14, 2026

TMR System (“we,” “us,” or “our”) respects your privacy and is committed to protecting the personal data you share with us. This Privacy Policy explains what information we collect, how we use it, and what rights you have over your data.

This policy applies to all visitors and users of tmrsystem.com and any services provided by TMR System.

1. Information We Collect

Information You Provide Directly

When you contact us through our website form, email, or other channels, we may collect your name, email address, organization name, phone number, the service you are inquiring about, and the content of your message.

Information Collected Automatically

When you visit our website, certain information is collected automatically through cookies and similar technologies, including your IP address, browser type and version, operating system, referring URL, pages visited, time spent on pages, and general geographic location (city/region level). This data is collected through third-party analytics services (see Section 4).

Information We Do Not Collect

We do not collect sensitive personal information such as racial or ethnic origin, political opinions, religious beliefs, health data, sexual orientation, biometric data, or financial account information through our website. We do not knowingly collect personal data from children under 16.

2. How We Use Your Information

We use the information we collect for the following purposes: to respond to your inquiries and provide the services you request; to communicate with you about our services, including follow-up correspondence; to improve our website, content, and service offerings; to analyze website traffic and usage patterns; to comply with legal obligations; and to protect our rights and prevent misuse of our services.

3. Legal Basis for Processing (GDPR)

If you are located in the European Economic Area (EEA), United Kingdom, or Switzerland, we process your personal data on the following legal bases: Consent — when you voluntarily submit your information through our contact form or subscribe to communications; Legitimate Interest — to operate and improve our website, respond to inquiries, and conduct business analytics in ways that do not override your privacy rights; Contractual Necessity — when processing is required to fulfill a consulting engagement or pre-contractual discussions; and Legal Obligation — when we are required to retain or disclose information by law.

4. Cookies and Tracking Technologies

Our website uses cookies and similar technologies to provide core website functionality, analyze website traffic and performance, and understand how visitors interact with our content.

We use the following third-party services that may place cookies on your device:

You can control cookies through your browser settings. Most browsers allow you to block or delete cookies. Please note that disabling cookies may affect your experience on our website. Where required by law, we will obtain your consent before placing non-essential cookies.

We honor Global Privacy Control (GPC) signals and Do Not Track (DNT) browser signals where technically feasible.

5. How We Share Your Information

We do not sell, rent, or trade your personal information. We do not share your data for cross-context behavioral advertising.

We may share your information with service providers who assist us in operating our website and delivering our services (such as hosting, email delivery, and analytics providers), but only to the extent necessary for them to perform those services. We may also disclose your information if required by law, court order, or governmental authority, or to protect our rights, property, or safety.

In the event of a business merger, acquisition, or asset sale, your personal data may be transferred as part of that transaction. We will notify you of any such change and your options regarding your data.

6. International Data Transfers

TMR System is based in the United States. If you are visiting our website from outside the United States, please be aware that your data may be transferred to, stored, and processed in the United States, where data protection laws may differ from those in your jurisdiction.

For transfers from the EEA, UK, or Switzerland, we rely on appropriate safeguards such as Standard Contractual Clauses (SCCs) approved by the European Commission, or your explicit consent. By using our website or submitting your information, you acknowledge this transfer.

7. Data Retention

We retain your personal data only as long as necessary to fulfill the purposes described in this policy. Specifically: contact form submissions and correspondence are retained for 24 months from the date of last contact, unless an active client relationship exists; website analytics data is retained according to the retention schedules of our analytics providers (typically 14–26 months); and client engagement records are retained for 7 years after completion of services, as required for tax and legal purposes.

You may request deletion of your data at any time (see Section 8).

8. Your Privacy Rights

Depending on your location, you may have some or all of the following rights regarding your personal data:

To exercise any of these rights, contact us at partners@tmrsystem.com. We will respond to verifiable requests within 30 days (or within the timeframe required by applicable law).

For California Residents (CCPA/CPRA)

Under the California Consumer Privacy Act, as amended by the California Privacy Rights Act, you have the right to know what personal information we collect, request its deletion, and opt out of its sale. We do not sell personal information. You may designate an authorized agent to make requests on your behalf. We will not discriminate against you for exercising your CCPA rights.

For EEA, UK, and Swiss Residents (GDPR / UK GDPR)

You have the rights listed above and may also lodge a complaint with your local data protection authority if you believe your rights have been violated. You can find your authority at edpb.europa.eu (EEA) or ico.org.uk (UK).

For Canadian Residents (PIPEDA)

Under the Personal Information Protection and Electronic Documents Act, you have the right to access, correct, and challenge the accuracy of your personal information. You may also file a complaint with the Office of the Privacy Commissioner of Canada.

For Brazilian Residents (LGPD)

Under Brazil’s General Data Protection Law, you have the right to access, correct, anonymize, block, or delete your personal data, and to revoke consent at any time.

9. Data Security

We implement reasonable administrative, technical, and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. Our website uses HTTPS encryption for all data transmitted between your browser and our servers. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.

10. Third-Party Links

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices of these third parties and encourage you to review their privacy policies before providing them with your information.

11. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. When we make material changes, we will update the “Last Updated” date at the top of this page. We encourage you to review this policy periodically.

12. Contact Us

If you have questions about this Privacy Policy, want to exercise your privacy rights, or have concerns about how we handle your data, please contact us: